Next day delivery to central Whitstable (Mon - Sat)
Saturday delivery to within 10 miles of Whitstable
National delivery within 2 - 3 days.

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About


About
"We don't need a handful of people doing zero waste perfectly, we need millions of people doing it imperfectly" - Anne-Marie Bonneau

This is what we're all about. Doing our best to reduce our daily use of plastic and working towards a simpler life. We stock hand made soaps and bathroom accessories free from packaging, and gentle but effective household products. 

You can find us at Faversham Market on Tuesdays, Fridays and Saturdays, where we sell naked soaps from Marseille, hand made soaps from the UK, Bio D cleaning products, glass bottles and dispensers and soap nuts.

Follow on Instagram for updates.
















Contact


  • The Cupboard
  • The best way to get in touch in the first instance is to send us a quick email and we'll get straight back to you.

Green Cleaning Tips


These traditional Savon de Marseille cubes have a multitude of uses and are an essential all rounder for the home.

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Natural laundry detergent without the harsh chemicals

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The wonder of good old fashioned baking soda!

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These washing machine bags filter out tiny microfibres that would otherwise end up in rivers, oceans and the food chain.

Read More

Which vinegar to use for cleaning and how to use it!

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This is a safe, effective alternative to chlorine based bleach and has several uses around the home

Read More

Q & A


Do I need a PayPal Account to Order?

No, our payments are processed through PayPal, but you don't need a PayPal account to buy. You can pay with a debit or credit card through PayPal.

How Long Will My Order Take to Arrive?

We will send your order out within one working day. It will arrive up to two days after we send it.

Can I Cancel My Order?

Yes. If you want to cancel your order, please email sales@refillbottles.co.uk

We will refund you in full.

You can cancel your order up to 14 days from when your goods were delivered.

We will refund you within 2 working days, through PayPal.

Delivery & Returns


8th April 2020 - UPDATE

We're so grateful for your support during these worrying times. 

Delivery to central Whitstable is free, next day if you order by 5pm. (excl. Sunday delivery)

Delivery to within 10 miles of Whitstable is free. Delivery every Saturday

Delivery to the rest of the UK will resume on Friday, 15th May and will take 2 - 3 working days. Please allow some extra time in these circumstances.

We are taking health and hygiene seriously. With this in mind:

- We accept online payment only

- We adhere to the strictest hygeine when packing your order. The area is disinfected, the packer washes hands thoroughly and wears gloves as an extra precaution.

- We will leave the package outside for you and send you a text or ring the bell and step back more than 2 metres and let you know it's there.

- Refills are suspended until further notice. 

PRE-ORDERS

These will be with you within approx. 21 days and we will keep you updated. 


CANCELLATIONS, EXCHANGES AND RETURNS

You have the right to change your mind. Please get in touch at lorraine@thecupboardstore.co.uk to cancel your order prior to delivery. We will issue a full refund immediately.

If you want to return your item, you can do so within 14 days from the date your receive it.

The item must be returned to us in the same condition it was sent to you.

Once we receive the item back, you'll receive a full, no quibble refund straight away, including the postage you paid when you placed the order

If the item is faulty, we will reimburse you the cost of returning it to us. 

If you'd rather exchange for something else on the website, just email and let us know. If there is a difference in price, we will either refund the difference, or send a link for you to pay the difference.


Please return to:

The Cupboard

17 Hamilton Road

Whitstable

Kent

CT5 1JX





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