Q & A


Do I need a PayPal Account to Order?

No, our payments are processed through PayPal, but you don't need a PayPal account to buy. You can pay with a debit or credit card through PayPal.

How Long Will My Order Take to Arrive?

We will send your order out within one working day. It will arrive up to two days after we send it.

Can I Cancel My Order?

Yes. If you want to cancel your order, please email sales@refillbottles.co.uk

We will refund you in full.

You can cancel your order up to 14 days from when your goods were delivered.

We will refund you within 2 working days, through PayPal.